We only deliver to the UK mainland.
All deliveries are made directly via the manufacturer’s fleet or nominated carrier.
Once your order has been processed by our suppliers you will be contacted directly to arrange your home delivery date.
The day before the arranged delivery date you will be contacted by the driver. The driver will arrange a 4 hour delivery slot, e.g. 6.00-10.00, 8.00-2.00, etc.
Delivery is normally within 10 working days, unless otherwise stated on the product listing.
Our delivery times are Monday – Friday between the hours of 6.00am to 5.00pm.
Orders placed on a Saturday and Sunday will be categorised in delivery terms as pre-10.00am Monday orders.
DoorsDirect2u cannot be held responsible for any cost that may be incurred due to a delivery that is delayed beyond our control.
No delivery will be left without a signature from the customer.
All orders will only be delivered to the address stated at the time of the order.
Any damages or shortages must be reported at the time of delivery or claims will be rendered invalid.
Please do not commence or arrange any work without first receiving and checking your order. We will not be liable for any costs incurred due to delayed or cancelled deliveries. Also, if there is any damage or issues with your product, please do not commence installation as we will be unable to replace once fitted.
Failure to accept pre-arranged deliveries which are then cancelled by you or have to be re-scheduled due to YOUR circumstances changing with regard to delivery will incur a transport charge of £40.00 + VAT.